Frequently Asked Questions (and Answers)

We request that reservations be made for groups of 15 or more ahead of time by e-mailing [email protected] with the following information: name of event or tour group, number of people, date, time of arrival, arrival by bus or cars.
Additional information regarding our winery tours and tastings can be found under our Information page here: http://www.lakeridgewinery.com/about-tours-tasting.php

In addition to our winery tours and tastings we do offer paid VIP Tour & Tasting Experiences in our private VIP tasting room. Details on these private experiences can be found under our VIP page here: http://www.lakeridgewinery.com/VIP/

Tours take place about every 20 minutes throughout the day during the week with a tour guide, and are self-guided on the weekends.
Additional information regarding our winery tours and tastings can be found under our Information page here: http://www.lakeridgewinery.com/about-tours-tasting.php

The tour and tasting can take anywhere between 45 minutes to an hour, depending on how many people are in your group.
Additional information regarding our winery tours and tastings can be found under our Information page here: http://www.lakeridgewinery.com/about-tours-tasting.php

The last tour is typically offered at 4:30 p.m. every day. We recommend arriving by 4:30 pm to allow you ample time for the tour, tasting, and shopping.
Additional information regarding our winery tours and tastings can be found under our Information page here: http://www.lakeridgewinery.com/about-tours-tasting.php

Although they may not participate in the wine tasting, children and those under 21-years-old are welcome to the winery, may participate in the tour, and stand with you during the tasting. We do have non-alcoholic beverages for purchase in the wine shop.

US citizens: state issued drivers license, military ID, or state ID card.
International guests: Original passport preferred, or valid government issued photo ID with birthdate. Original passport will be required if government ID cannot be validated.

Please be sure to let your tour guide know of the special event, and they will do their best to try and provide a special cheer or toast during the tasting.

We can create a custom gift basket of wine/chocolates/wine related products. If you would like to order a custom gift basket please e-mail [email protected] with the following information: how much you would like to spend on the basket, if there’s anything specific you’d like to include, and contact information or call 1-800-768-WINE (9463).

Thank you for your interest in our special offers. Our offers, including any Buy-Two deals, can be held a few times a year. Make sure you are signed up for our newsletter by sending us your email address here http://www.lakeridgewinery.com/signup.php to ensure you receive the emails that advertise our offers as soon as we know them.

Unfortunately, there are several states that will not allow any direct shipments of alcohol, so it is not on our list for shipment. We have someone consistently checking for state availability, so please feel free to check back in some time, as it may change.

States that we CANNOT currently ship to:
Alabama
Alaska
Arizona
Arkansas
Delaware
Hawaii
Illinois
Indiana
Iowa
Kansas
Kentucky
Maine
Massachusetts
Mississippi
Missouri
Montana
Nebraska
New Jersey
New Mexico
New York
Oklahoma
Pennsylvania
Puerto Rico
Rhode Island
South Dakota
Tennessee
Texas
Utah
Vermont
West Virginia
Wisconsin
Wyoming

The following states have shipping restrictions:
District of Columbia: 1 case limit per person per month
Louisiana: 12 case limit per person per year. No Bottles smaller than 750 ml
Maryland Residents: 18 case limit per household, per year.
Massachusetts Residents: 12 case limit per person per year
Minnesota: 2 Case limit per person per year
New Hampshire Residents: 12 case limit per individual, per year.
North Carolina Residents: 2 case limit per household, per month.
North Dakota Residents: 3 case limit per household, per month.
Ohio: 24 case Limit per address per year
Virginia Residents: 2 case limit per household, per month.

Thank you for your interest in our wines! Unfortunately, we do not ship outside of the United States at this time. Please feel free to check back in the future, as that may change.

You should receive an e-mail when your order goes out for shipment with UPS tracking information. Shipments are typically sent out via UPS 2-3 days after an order is placed. Please allow additional processing time if your order was placed during a special offer or event. If you placed your order more than 3 days ago, please email [email protected] with the order number and/or phone number so we may research your order.

Yes, we can! Please contact [email protected] with your request.

Thank you so much for reaching out to Lakeridge Winery for your fundraising efforts. For all donation inquiries please email [email protected], with the following information:

1. Name
2. Date
3. Time
4. Approximate number of attendees of the event
5. Tax ID or 501(c)3 info for the benefitting cause

Yes we do, email [email protected] or call 1-800-768-WINE (9463).

Our apologies for any difficulties you may have had trying to sign up. Please send your full name, birthday, and e-mail address to [email protected] and we will forward your email and information to our web programmers and they can manually add you to our system. Our next monthly newsletter will be sent out in the first week of the month. If you have not received one at that time, please give us a call.

Gift card purchases can be placed by coming into our retail shop or by calling 1-800-768-WINE (9463). Gift cards are shipped via UPS, so there is a $5.00 shipping fee. In addition you can purchase digital gift cards online.

Monday-Friday
We do not serve food at Lakeridge Winery on week days, although, we do sell a variety of gourmet items in our retail shop such as deli meats, cheese, crackers, and chocolates. You are more than welcome to bring picnic food, and use our picnic tables outside for a small lunch-in before or after one of our winery tours and tastings, as long as you are making a purchase at the wine shop.

Saturday
In addition to the food items in our retail shop we are currenly serving a variety of food outside at our pavilion from noon to 4:00 pm. Menu items vary but a sample weekend menu would be sweet fire shrimp, teriyaki beef or chicken, blackened mahi with mango salsa, gyros, Southwest chipotle pepper jack burgers, fries, and parmesan truffle fries. You can find more details about the food, plus the wine bar and music at our Weekends at the Winery event page.

Mission Inn Resort & Club (10.5 mi)
Address: 10400 County Road 48
Howey-in-the-Hills, FL 34737
Phone: (352) 324-3101

Holiday Inn Express Clermont (6.7 mi)
Address: 1810 S Hwy 27, Clermont, FL 34711
Phone: (352) 243-7878

Fairfield Inn & Suites Clermont (6.9 mi)
Address: 1750 Hunt Trace Blvd, Clermont, FL 34711
Phone: (352) 394-6585

Hampton Inn & Suites Clermont (7.9 mi)
Address: 2200, Clermont, FL 34711
Phone: (352) 536-6600

To find the directions to Lakeridge Winery visit our Maps & Hours page. On that page you will see a large map, and on the top left of the map you will see a link titled "Directions". Click that link and input your address to get directions via Google maps.

Lakeridge Winery is closed on New Year’s Day, Easter, Thanksgiving Day, and Christmas Day to allow our employees to spend the holidays with their friends and families. In addition we close at 3:00 pm on Christmas Eve.

Treating wines with care and regard for their perishable qualities will maximize their longevity and your future enjoyment of them. Following are a few simple guidelines for storing all wines and aging our wines.